CCC ONE™ Workflow- Open Shop

CCC's new offering - Open Shop allows insurance carriers to send assignments to any collision repair shop that electronically communicates with CCC ONE, even if the shop does not participate in their direct repair program. 

This offering provides you with new opportunities while streamlining the claims management aspects of the repair process.

Click here to read the Open Shop press release

Click here to check out the Open Shop white paper

Click here for Mike Anderson's (CollisionAdvice.com) take on what Open Shop means for the collision industry


Open Shop Overview

For an overview of our Open Shop solution and its benefits, check out this video.



If you receive one of these Open Shop assignments, and accept it, you will have to perform few steps that will enable you to upload an estimate seamlessly back to the insurance carrier for processing. Below you will find a video overview and steps required for initial setup.

Create a Profile

 

Follow these Steps



 
Step 1: 
Open the "Open Shop" Assignment. You will be prompted to create a profile.


  Step 2: Create profile from either repair facility profile or existing claim office profile.


  Step 3: Modify the new profile if needed and save.


  Step 4: Merge an existing estimate or write the estimate, attach photos and lock and upload.